Air conditioning – All apartments are equipped with Air-Conditioning units and ceiling fans
Appropriate Attire: Beach attire is appropriate for the beach but not the town, shops or restaurants. Please refrain from short shorts, bikinis and bare chests in these places. Informal, but conservative, clothing is the standard.
Babysitters – The Reception Desk has a list of reliable babysitters who need to be booked 24 hours in advance. This service is only available through Antigua Village Reception.
Banking facilities – The Reception Desk is able to change limited amounts of travelers’ cheques and foreign currency. Antigua and Barbuda is home to a variety of international and domestic banks offering full commercial and private banking services. The principal banks include Scotiabank, First Caribbean International Bank, Royal Bank of Canada, Antigua Commercial Bank, ECAB, and Caribbean Union Bank and others are available. Banking hours are Monday through Thursday from 8:00 am to 2:00 pm and Friday from 8:00 am to 4:00 pm. Most banks are equipped with ATM machines for out of hours banking and cash dispensing. ATM machines can also be found at the major supermarkets, First Choice and Epicurean.
Beach Towels – Beach Towels will be provided in each guest room on arrival (one per registered guest). Beach towels may be changed daily at the ‘Housekeeping’ office, or out of hours at Reception. Beach towels not returned at the end of a stay will be charged.
Beauty Salons – Appointments may be made via Reception with any of the many professional salons in St John’s.
Car Rental – Reception will gladly help you in obtaining a rental car or jeep. Look under ‘The Island’, ‘Leisure’ and ‘By Land’ for a listing of Car rental operators and check the ‘Owners’ Club Facilities’ for any current offer. An Antiguan Visitor’s Driving License is necessary and this can usually be obtained from the vehicle rental company.
Check out time – Check out time is at 11 am and we ask you to assist us in our endeavours to have rooms ready for new arrivals by adhering to this time. Should you require a room for changing due to a late departure flight please ask at Reception and we will try to oblige you. Check-in time is 4 pm. There are bathroom and luggage storage facilities available in Antigua Village’s Reception/Lounge.
Church Services – Our Reception has a full list of all the places of worship for all denominations represented in Antigua.
Credit Cards – We accept the following major credit and charge cards: Visa, Mastercard, Discover & American Express. Facilities can be arranged for some others. Personal cheques are not accepted.
Currency/Money: The official currency is the Eastern Caribbean Dollar, which is fixed to the US dollar. The current exchange rate is US$1.00 = EC$2.70. US currency, travelers’ checks are welcome almost everywhere.
Doctor – We have two doctors on call to Antigua Village. Kindly settle fees directly after the doctor has been in attendance. The Antiguan Government has set fixed rates and all doctors usually follow these rates.
Drinking Water: Although the water from the tap is safe to drink we would advise you to either filter it or drink bottled water.
Electric Current – All rooms are equipped with 110 Voltage 60 cycle.
Fax – We provide a fax service to guests for a charge. Please inquire at the Front Desk. Our guest fax number is (268) 462 0375
First Aid – Please contact the Front Desk
Florist Bouquets – Flowers may be delivered to your apartment within 24 hours of order.
Grocery and Liquor Store – There is a convenience store “Easy Grab at the Village” located just opposite the Reception Area at the car park. It is open 7 days a week and can cater for most of your shopping needs. Also, on several mornings a local fresh fruit and vegetables seller sets up in the car park with first class fresh produce.
Internet – Free wi-fi is available throughout the resort. For those without their own laptop or tablet, there is a small business centre with a desktop computer available for a small charge.
Island Activities – Scuba diving, sailing trips, sea fishing, parasailing, windsurfing, mini-golf, and many more activities are available just a stroll away from the Village. Please ask at Reception for full details
Keys – For your safety please deposit your key at Reception when leaving Antigua Village. Guests will be charged for each lost room key. Room keys should be taken with you if you plan to return after Reception has closed for the evening. Reminder – all keys must be returned to Reception before departure
Lost and Found – Please check with the Front Desk for items you may have lost, found or miss-placed.
Maid Service – Daily maid service is included in our accommodation rates. This includes daily cleaning of your apartment and patio, plus the provision of towels and bed linen.
Mail – Outgoing mail can be left at the Front Desk for pick up each day at 9 am. Incoming mail will be retained at Reception for collection. Stamps may also be purchased from Reception.
Maintenance – Should you notice any defects in your room or around the grounds we ask you kindly to report these to our Front Desk, and they will be attended to swiftly.
Messages – Telephone messages left for you will be indicated by a red light on your telephone. Should an urgent message arrive for you we will endeavor to locate you. If we cannot locate you the message will be sent to your apartment.
Passports and Immigration: A valid passport is required to clear customs. Visitors from many nations do not require visas to enter Antigua and Barbuda. This is to facilitate the tourism industry. However, for visitors who do need a visa, please contact one of the Embassies or Consulates of Antigua and Barbuda.
Photocopying – As part of our business centre facilities a copying machine is available. Please ask for assistance. A charge will be made for this service.
Pool – Our freshwater swimming pool is open from 8 am to 9 pm daily. Children should use the shallow end of the pool and always be accompanied by an adult. Guests wishing to use the pool outside these hours can do so as long as their conduct does not disturb other guests. No lifeguard on duty.
Reception / Front Desk – This service is available from 8:30 am to 8:00 pm daily.
Rum Punch Party – Weather permitting, all guests are invited to our once weekly Get Acquainted Rum Punch Party at poolside. Invitations are sent to all guests.
Safety Deposit Boxes – For your convenience individual safety deposit boxes are available in your room. We suggest that our guests make use of these boxes to safely store their valuables, as regrettably, Antigua Village will not take responsibility for valuables not protected in this manner. Please note: should you lose your safety deposit box key there will be a charge for lock replacement. There is a charge for use of the safety deposit boxes.
Security – Please ensure that all windows and doors are locked before retiring or when leaving your room, and that nothing of value is left outside. There is a 24-hour security service at Antigua Village for the general security of the property and to prevent unauthorized persons wandering around. Also, security will check to ensure that entrance and patio doors are locked, especially at night.
Shopping Hours: Monday through Saturday 8:00 am to 4:00 pm. The major supermarkets are open 7 days a week from early morning until late in the evening.
Sightseeing and Tours – The Guest Services staff will be delighted to advise you on the best tours and excursions available and to make bookings for you.
Taxis – Taxis are readily available near to Reception. Antigua Village is proud to boast a team of excellent, friendly, efficient and knowledgeable taxi drivers. Although taxis in Antigua are not metered, fares are fixed and a list of current tariffs is available in reception.
Telephone – All rooms are equipped with a modern automatic telephone system that will also allow for international direct dialing (IDD) with or without hotel or local telephone operator’s assistance. A local island directory is placed in each room for convenience. For internal dialing, check your Special In-House Directory for extension numbers. Otherwise, your cell phone should connect seamlessly to our of the island’s three cell networks, FLOW, Digicel or APUA Inet. All three offer 4G LTE networks.
Televisions – Antigua Village offers a wide range of cable channels with most of the popular US networks, including NBC, ABC, CBS, Fox, CNN, ESPN, the Disney Channel, premium movie channels HBO and various European channels, BBC World, as well as our local station ABS. A full list can be found in your guest room.
Time Zone: Atlantic Standard Time, GMT +4, one hour ahead of Eastern Standard Time and the same as Eastern Daylight Time.
Water Sports – These services are available on the beach by private operators. These usually feature windsurfing, sunfish sailing, and waterskiing. Other water sports activities are also available for your pleasure.
WiFi is available throughout the property, at no additional charge