Reception/ Front Desk – Our opening hours are 8:30am to 4pm daily.
Check in /Check out time – Check in time is at 4pm daily and check out time is 11am on the day of your departure. Late stays are available conditionally and there is a nominal fee.
Pre-Arrival Shopping Service – We offer a grocery shopping service to ensure that items you desire are in your room awaiting your arrival. We can also provide you with the Antigua Village Wine list, on booking your stay and ensure there is a chilled bottle or two placed in your fridge. Prices available on confirmation of booking.
Gift Baskets/Gift vouchers – We offer for purchase ( pre arrival or during stay), gift baskets for special occasions and floral arrangement. You may choose a local fresh seasonal Fruit basket, Wine and Cheese Basket, Antigua Basket consisting of local honey, local Old Fashioned Rum Punch, and homemade Ginger beer or even Wealth of Health Basket: nuts, protein bars, fruit etcetera. You may choose to indulge friends who have booked a stay with us by surprising them with a gift voucher for Private Chef services, a spa massage, or any of the gift baskets accompanied with a personalized message from the giver.
Private in room Spa service and Private Chef Service – in room massages or body scrubs can be arranged by our team as well as private dining with a customized menu for a night in or a special occasion.
Housekeeping services – we offer daily cleaning, replenishment of amenities, fresh towels; personal laundry service is available at a nominal fee.
Babysitter /Nanny services – Please arrange this service with our reservations team when making your booking prior to arrival to guarantee availability.
Island Banking Services and ATMs – the major supermarkets tend to have ATMs and the banks certainly do. Access is a 10-minute drive to St. John’s or less to a shopping area or supermarket.
Car Rental – Reception will gladly help you in obtaining a rental car or jeep. An Antiguan Visitor’s Driving License is necessary, and this can usually be obtained from the vehicle rental company.
Credit Cards – We have a no cash policy. We accept the following major credit and charge cards: Visa, Mastercard, Discover & American Express. Personal cheques are not accepted.
Currency/Money – The official currency of Antigua is the Eastern Caribbean dollar, which is fixed to the U.S. dollar. While the official exchange rate is US$1.00 = EC$2.7169 this rate varies slightly. Banks will buy at a rate of US$1.00 = EC$2.6882 and most local businesses use a rate of US$1.00 = EC$2.60 or EC$2.65 but this rate may vary at different businesses. ATMs can be found in St John’s and at several other locations across the island and at the airport. The nearest ATM machine to Antigua Village is at the First Choice Supermarket.
The U.S. dollar is accepted by most merchants, particularly those frequented by tourists (this includes car rental companies, tours, and restaurants). Expect change to be given in Eastern Caribbean dollars. Most merchants accept major credit cards, though smaller businesses may only accept cash, so be sure to come prepared.
Doctor – We have two doctors on call to Antigua Village. Kindly settle fees directly after the doctor has been in attendance. The Antiguan Government has set fixed rates and all doctors usually follow these rates.
Drinking Water – Although the water from the tap is safe to drink, we would advise you to either filter it or drink bottled water. You will find a complimentary bottle of water in your room for arrival in addition to a complimentary welcome set of coffee and tea amenities.
Electric Current – All rooms are equipped with 110 Voltage 60 cycle.
First Aid – Please contact the Front Desk or our 24-hour security team by dialing “0” or “4040”.
Grocery and Liquor Store – There is a convenience store “EZ Grab at the Village” located just opposite the Reception Area at the car park. EZ Grab is open daily from 8 am to 5 pm. Also, on some mornings a local fresh fruit and vegetables seller sets up in the car park with first-class fresh produce. The 1St Choice Supermarket is within walking distance or a two-minute car ride away.
Island Activities, Sightseeing & Tours – electric bike tours or solo biking, scuba diving, sailing, deep sea fishing, golf, zip lining, and many more activities are available just a stroll away from the Village. Please contact our reception team.
Pool – Our freshwater swimming pool is open from 8 am to 7 pm daily. Children should use the shallow end of the pool and always be supervised by an adult. There is no lifeguard on duty.
Safety Deposit Boxes – For your convenience individual safety deposit boxes are available in your room. We suggest that our guests make use of these boxes to safely store their valuables, as regrettably, Antigua Village will not take responsibility for valuables not protected in this manner. If you should you lose your safety deposit box key, there will be a charge for lock replacement. There is a small charge for use of the safety deposit boxes.
Security – Please ensure that all windows and doors are locked before retiring or when leaving your room, and that nothing of value is left outside. There is a 24-hour security service at Antigua Village for the general security of the property and to prevent unauthorized persons from entering our property. Please ensure anyone expected to visit you is registered with our Security. Our Security Team will check to ensure that entrance and patio doors are locked on their nightly patrols.
Taxis – Taxis are readily available near Reception. Antigua Village is proud to boast a team of excellent, friendly, efficient, and knowledgeable taxi drivers. Although taxis in Antigua are not metered, fares are fixed, and a list of current tariffs is available in reception.
Time Zone – Atlantic Standard Time, GMT +4, one hour ahead of Eastern Standard Time and the same as Eastern Daylight Time.
Wi-Fi – is available throughout the property, free of cost